For all furniture purchased at 4mebeles.lv, the warranty for a period of 2 years is extended, unless the manufacturer has established a different warranty period.
If there are any claims for quality at the time of the warranty, the seller removes them on condition that the operating conditions are respected and the purchase receipt is retained.
After opening the package, it is necessary to check the details. If a defect is installed, the product can not be mounted, it is necessary to save the packaging and report the defect to the seller.
In the case of furniture that is delivered in disassembled form and mounted (or attempted to be mounted), the right of refusal does not work, since after the installation of furniture it can be fully used for the purpose of acquisition, however, repeated dismantling and / or installation significantly reduces the quality of furniture. However, in the event that the consumer installs and / or dismantles this furniture within the time limit for the implementation of the right of refusal, it is impossible to provide the part of Article 12 of the Consumer Rights Protection Law in respect of the quality of goods established by part 6 of the Law.
4mebeles.lv does not take responsibility if:
Damage to the goods was caused by the Client;
Defects in the goods arose due to the use of furniture for unforeseen purposes;
PThe product has a natural wear and tear under normal use;
There are damages caused by improper installation of furniture, if the services of the corporate service were not used, as well as damages resulting from The independent transportation of furniture by the buyer.
When returning furniture, it should be:
Folded in the original packaging, in which it was delivered at the time of acquisition;
On the packaging must be all original labels, safety film and other markings.
In case of non-observance of the conditions mentioned above, the buyer loses the right to receive warranty services.
If the product is found to be defective, the customer must apply to 4mebeles.lv with a requirement to assess the situation that arises, where it is necessary to mention
Customer name and contact information,
Information about the defect (where it was found or originated) and, if possible, photographs with a clear display of the defect of the goods.
The client has the right to demand a refund only if the replacement or repair of the goods / parts is impossible or failed.
Disclaimer of Obligations
The product and prices, which can be seen on the site 4mebeles.lv, are informative. Despite the fact that in most cases the products in the pictures correspond to how they look alive, we still want to inform you that this is a photo of the manufacturer, and 4mebeles.lv is not responsible for the discrepancy of color, shape or other characteristics.
If after the delivery of the goods to the warehouse the customer is not available (by phone, e-mail or mail), the goods are stored for 3 months. At the end of this period 4mebeles.lv reserves the right to dispose of the goods at its discretion.
The use of information provided by 4mebeles.lv does not create legal obligations between visitors to the Internet store and its creators. The prices of the goods are indicated in EUR, including VAT 21%.
Any pictures from the site 4mebeles.lv are forbidden to publish without the consent of the administration!
Regulation No. 255 of the Cabinet of Ministers "On the Remote Contract".
Right of refusal
Regulation No. 255 of the Cabinet of Ministers of the Republic of Latvia "Rules on the remote contract" states that the client has the right to withdraw from the contract within 14 days and return the purchased goods to the Internet store.
Part six of Article 12 of the Law "On Protection of Consumers' Rights" of the Republic of Latvia establishes that the consumer is responsible for maintaining the quality and safety of the goods during the period of implementation of the right of refusal.
4mebeles.lv reserves the right to refuse the buyer to use the right of refusal or to withhold compensation if the goods were used and / or damaged if there is no complete equipment in which the goods were delivered by the seller, if the original package is missing or the package is substantially damaged. Beginning to use the purchased product, the buyer confirms that it matches the order, and the goods are no longer subject to refund.
In order to negotiate the return of goods, please contact us by e-mail and specify the number and date of the invoice payment for the order.
Refusing the goods, the money for the delivery is not returned!
4mebeles.lv has the right not to cancel the order and not accept the goods for return if the goods were specially manufactured for the Client in accordance with a special order and meet the requirements of the Customer, and was also approved when ordering.
A special order is recognized in the following cases:
Kitchen furniture by individual order;
Goods with decoration, specially ordered from the seller and not included in the standard offer of the online store 4mebeles.lv (fabrics, colors and other, Special finishing by special order);
Order, which includes 3 or more pieces of goods of one name.
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